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Last updated: 6 December 2025

At HomeSnap (“we”, “us”, “our”), we are committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

If you have any questions, please contact us at:
📧 store.homesnap@gmail.com

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1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information

When you make a purchase or create an account, you may provide personal information such as:

• Name

• Email address

• Phone number

• Billing & shipping address

• Payment details (processed securely through payment gateways)

b. Device Information

Automatically collected data includes:

• IP address

• Browser type

• Device type

• Cookies

• Time zone

• Pages you view

• How you interact with our website

c. Order Information

When you place an order, we collect:

• Products purchased

• Payment method (not stored by us)

• Transaction details

• Delivery information

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2. How We Use Your Information

We use the information collected in the following ways:

• To process and fulfill your orders

• To send order confirmations, shipping updates, and support communication

• To improve website performance and user experience

• To detect fraud and protect our platform

• To personalize your shopping experience

• To comply with legal obligations

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3. Sharing Your Information

We may share your information with trusted third parties:

a. Service Providers

• Payment gateways (Razorpay, Cashfree, Paytm, etc.)

• Shipping partners (Delhivery, Bluedart, Xpressbees, etc.)

• Shopify (our e-commerce platform provider)

These parties ONLY use your data to perform services for us.

b. Legal Requirements

We may disclose your information if required by:

• Law

• Court order

• Government request

• Protection of HomeSnap’s legal rights

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4. Behavioural & Marketing Data

We use cookies and tracking technologies for:

• Analytics (Google Analytics, Meta Pixel)

• Marketing and retargeting ads

• Improving shopping experience

You may opt out by adjusting your browser settings or disabling cookies.

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5. Data Retention

We retain your personal information for as long as necessary:

• Order information is kept for accounting & legal compliance

• Account details remain until you request deletion

• Cookies and tracking data may persist depending on browser settings

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6. Your Rights

Depending on your location, you may have the right to:

• Access your personal data

• Correct or update your information

• Request account or data deletion

• Restrict how your data is used

• Opt-out of marketing emails

To request data modification or deletion, contact us at:
📧 store.homesnap@gmail.com

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7. Security

We take reasonable precautions to safeguard your information:

• Encrypted checkout

• Secure payment processing

• Firewall and security audits

• Restricted access to sensitive data

However, no method of online transmission is 100% secure.

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8. Cookies

We use cookies to:

• Keep you logged in

• Save cart items

• Improve page loading speed

• Personalize recommendations

You may disable cookies in your browser settings, but some features may not work properly.

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9. Third-Party Websites

Our website may contain links to external websites.
We are not responsible for the privacy practices of such sites.

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10. Changes to This Privacy Policy

We may update this policy from time to time.
Changes will be posted on this page with an updated “Last updated” date.

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11. Contact Information

For any privacy-related questions, contact us:

📧 store.homesnap@gmail.com

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